FAQ

Answers to the most common questions before adoption.

These questions come up most often when operators evaluate a loyalty and retention platform for their store.

Do clients need to download an app?

No. The product is designed to support lightweight loyalty and retention flows without forcing a dedicated client app.

Is it suitable for a single-location business?

Yes. The initial product direction is optimized for independent stores and small teams that need simple daily operations.

Can we run birthday and reactivation campaigns?

Yes. Those are core use cases and part of the retention-focused positioning of the product.

Will this replace a full enterprise CRM?

No. It is intentionally lighter than enterprise CRM software and focused on repeat visits, loyalty and customer reactivation.

Ready to move beyond manual follow-up?

Launch a more professional retention experience for your business.

The first release is free to use. Start with a lightweight setup now, then expand into richer loyalty and reporting workflows later.